HEAP 2017-07-10T14:36:16+00:00

Home Energy Assistance Program (HEAP)

Winter and Summer Crisis Programs

Are you having trouble paying your heating bill? The Home Energy Assistance Program provides eligible low-income Ohioans with a one-time payment to help them meet the high costs of heating and cooling their homes. Payments are made directly to regulated and unregulated utilities.

Who Is Eligible?

  • Total household income must be at or below 175% of federal poverty guidelines
  • Clients can only receive emergency assistance once a year during the heating season

How Do I Apply?

  • To find out if you’re eligible and to start the application process, please schedule an appointment.

What Do I Need To Bring To My Appointment?

  • Proof of income for 13 weeks and/or 1 year (pay stubs, W2, award letter)
  • Social Security numbers for everyone in the household
  • Proof of citizenship, such as birth certificate, baptism records, passport, voter registration card
  • Dates of birth for all household members
  • Disconnect notice for gas and/or electric
  • Bulk fuel at 25% or less of the tank’s capacity
  • Case number from the Department of Job and Family Services
  • Current utility statements and/or invoices
  • Renters need to bring the name, address, and phone number of your landlord

» Click here to request an appointment.


If you have any questions about eligibility requirements or services provided, please contact us.


Administrative Office/Union County

232 N Main Street
Marysville, OH 43040
937-642-4986 (phone)
800-858-4452 (toll-free)
937-642-1925 (fax)

Champaign County

1679 E. State Route 29
Urbana, OH 43078
937-772-9164 (phone)
937-772-9167 (fax)

Delaware County

555 Sunbury Road
Delaware, OH 43015
740-369-3184 (phone)
740-363-7502 (fax)

Logan County

165 E. Lake St.
Lakeview, OH 43331
937-404-9203 (phone)
937-404-9211 (fax)

Madison County

306 Lafayette Street
London, OH 43140
740-852-3511 (phone)
740-852-7101 (fax)

Shelby County

110 East Russell Road
Sidney, OH 45365
937-507-9341 (phone)
937-507-9372 (fax)